Sales Support Specialist

24 hours ago


Hamtramck, Michigan, United States Hamtramck Recycling Full time
Job Overview

The Sales Support Specialist will play a key role in assisting the sales team with inside sales efforts, ensuring a seamless customer experience, and handling administrative tasks. This role involves responding to customer inquiries, processing orders, coordinating with various departments to meet customer needs, and supporting the sales team with accurate and timely information.

Key Responsibilities
  • Client Relationships: Develop and maintain relationships with existing clients, ensuring their needs are met.
  • Lead Generation: Actively prospect and qualify inbound inquiries and referrals.
  • Market Insights: Conduct thorough assessments to educate potential clients on the benefits of services.
  • Sales Team Collaboration: Collaborate with the sales team to coordinate efforts, share market insights, and optimize lead generation strategies.
  • Record Keeping: Maintain organized and keep up-to-date records of sales activities, client interactions, and contract agreements.
  • Order Processing: Coordinate with internal departments to ensure seamless order processing, delivery, and invoicing.
Requirements
  • Experience: 1-2 years of experience in inside sales or customer relations is preferred (but not required).
  • Technical Skills: Proficiency with CRM platforms, sales tools, MS office.
  • Soft Skills: Strong communication and interpersonal skills, proven problem-solver able to work independently and on a team, self-motivated and results-driven with customer relations focus.
Compensation

An estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications.

Hiring at Hamtramck Recycling is an excellent opportunity to join a dynamic team making a positive impact in the recycling industry.



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