Service Director

4 weeks ago


Frisco, Texas, United States Chipotle Full time

Key Responsibilities:
As a Service Leader at Chipotle, you will be responsible for ensuring that high-quality food is served to our customers. This includes monitoring food quality, resolving food quality issues, and supporting food safety initiatives. Additionally, you will help to resolve customer incidents and work to ensure positive customer experiences. You will also be responsible for monitoring crew breaks, shift changes, shift meetings, and line schedules to ensure a smooth and efficient operation. Furthermore, you will develop and cross-train all front of house crew members to ensure that they have the skills and knowledge needed to provide excellent customer service.

Requirements:
As a Service Leader, you will be responsible for leading a team of crew members to achieve our customer satisfaction goals. You will need to have excellent communication and leadership skills, as well as the ability to work well under pressure. You will also need to be able to resolve conflicts and issues in a fair and professional manner.



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