Director of Privileged Access Management

4 weeks ago


Frisco, Texas, United States Fiserv Full time
Job Title: Director of Privileged Access Management

We are seeking a highly skilled Director of Privileged Access Management to join our team at Fiserv. As a key member of our Privileged Access Engineering team, you will be responsible for planning, conducting, and establishing a functional vision for PAM assignments.

Key Responsibilities:

  • Lead the onshore Privilege Access Management Team to ensure deliverables are met within Service Level Agreements (SLAs)
  • Direct their team to provide operational excellence and support and collaborates with peer managers on IAM planning and build teams to maintain an ongoing IAM strategy
  • Maintain a production environment addressing the needs of the business and provide best in class services by affectively managing incidents, service requests, change and problem management processes for service areas
  • Troubleshoot issues and engage in the process for root cause analysis and support application integrations issues, working closely with development groups, business liaison teams, operations staff, security groups and technology administration groups on all activities related to application integrations and system enhancements

Requirements:

  • Bachelor's degree or equivalent industry experience
  • 5+ years of experience in Business Systems Analysis
  • Experience with privileged access controls from a user experience perspective

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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