Telecommunication Specialist

1 week ago


Port Huron, Michigan, United States Prime Healthcare Full time

Overview

At Prime Healthcare, we pride ourselves on our commitment to excellence, compassion, and community engagement. Our facilities are recognized among the top healthcare providers in the nation, and we are looking for dedicated individuals to contribute to our mission.

Our community hospital offers a comprehensive array of inpatient and outpatient healthcare services, including emergency care, cancer treatment, bariatric surgery, rehabilitation services, and specialized programs for chronic conditions.

Prime Healthcare is affiliated with a network of healthcare providers that deliver patient-focused care through various primary and specialty practices. We have received numerous accolades for our commitment to quality, including awards for safety and patient care excellence.

We are an equal opportunity employer and do not discriminate against any applicant or employee based on protected characteristics. We also maintain a workplace free from harassment and discrimination.

Responsibilities

The Telecommunication Specialist is tasked with managing the switchboard operations and facilitating communication throughout the facility. Key responsibilities include:

  • Answering incoming calls and directing them to the appropriate departments.
  • Greeting visitors and providing assistance as needed.
  • Monitoring hospital alarms and being knowledgeable about emergency protocols.
  • Ensuring effective communication with all stakeholders.

Position Schedule

This position requires availability every other weekend from 8:00 AM to 8:30 PM.

Qualifications

Education and Experience Requirements:

  • High School Diploma or equivalent is required.
  • Previous experience in a telecommunication or receptionist role is preferred.
  • Strong written and verbal communication skills are essential.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficient analytical and problem-solving abilities.
  • Customer service experience is advantageous.

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