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Marketing and Communications Specialist
2 months ago
The firm specializes in connecting local districts with top-tier telecommunications solutions available in the area. As a well-established and continuously growing organization, our strength is derived from our capacity to understand market dynamics and tailor solutions to meet evolving demands.
The Marketing and Communications Specialist plays a pivotal role in fostering engagement, conducting research, and delivering solutions by interacting with community members and utilizing problem-solving abilities to ensure exceptional customer service.
Key Responsibilities:
- Drive service education, customer outreach, and sales initiatives through direct engagement with local community members.
- Prepare for consumer interactions by participating in foundational training and conducting independent research on network-managed services and capabilities.
- Assess current customer needs and preferences to recommend appropriate telecommunication solutions based on available offerings.
- Establish and maintain relationships with client representatives to address customer inquiries that may require further service information.
- Collaborate with management and fellow Marketing and Communications Specialists to evaluate client expectations, sales performance, customer service outcomes, and production objectives.
Ideal Candidate Attributes:
- Genuinely passionate about problem-solving, innovative thinking, and providing assistance to others.
- Comfortable seeking guidance from management or senior team members during training and practical work.
- Possesses foundational knowledge in customer service, sales, communications, marketing, or business.
- Able to achieve both individual and team objectives through effective time management, discipline, and organizational skills.
- Demonstrates professional and interpersonal communication skills, whether in the office or while interacting with customers.
Please ensure that all contact details are accurate on your application, as our HR team will be reaching out to schedule interviews shortly. Feel free to reach out if you have any inquiries.
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