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Marketing and Communications Specialist
2 months ago
The firm specializes in connecting local districts with advanced telecommunications solutions available in the area. As a well-established and continually growing organization, our success is rooted in our ability to understand market demands and innovate accordingly.
The **Marketing and Communications Specialist** plays a pivotal role in fostering engagement, conducting research, and delivering solutions by interacting with community members and utilizing their analytical skills to ensure exceptional customer service.
Key Responsibilities:
- Drive customer education, acquisition, and sales initiatives through direct outreach to local community members.
- Prepare for consumer interactions by participating in foundational training and conducting independent research on the network-managed services and offerings available in the region.
- Identify and clarify customer needs and preferences to recommend appropriate telecommunication solutions based on the company's services.
- Establish and maintain relationships with client representatives to address customer inquiries that may require further service details.
- Collaborate with management and fellow Marketing and Communications Specialists to assess client expectations, sales performance, customer service outcomes, and production objectives.
Ideal Candidate Attributes:
- A genuine interest in problem-solving, innovative thinking, and providing service to others.
- Comfortable seeking guidance from management or senior team members during training and practical experience.
- Basic understanding of customer service, sales, communications, marketing, or business principles.
- Able to meet both individual and team objectives through effective time management, discipline, and organization.
- Demonstrates professional communication skills, whether in the office or while interacting with customers.
Please ensure that all contact information is accurate on your application, as our HR team will be reaching out to schedule interviews shortly. For any inquiries, feel free to reach out.
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