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Customer Service Representative

2 months ago

Harrisburg, Pennsylvania, United States Reef Technology Inc. Full time

About the Role:

The Customer Service Representative ensures exceptional guest experiences while handling cash transactions and parking operations. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Greet and assist guests in a friendly and courteous manner.
  • Process cash transactions and issue parking tickets.
  • Collect payments and distribute change accurately.
  • Perform daily reconciliation of receipts and cash.
  • Maintain a clean and safe work area.
  • Communicate effectively with guests, colleagues, and management.

Requirements:

  • At least 18 years of age.
  • Basic math skills.
  • Excellent customer service and communication skills.
  • Ability to work in a team environment.

Working Conditions:

This role requires working outdoors for extended periods, including exposure to various weather conditions. Employees must be able to stand for long periods and perform physical tasks as needed.

REEF Technology Inc. is an equal opportunity employer.