Restaurant Operations Leader

2 weeks ago


Virginia Beach, Virginia, United States Delight Restaurant Group Full time

Delight Restaurant Group is seeking a passionate and driven Restaurant Operations Leader to oversee the daily operations of our vibrant dining establishment.

As a key member of our team, you will play a vital role in ensuring exceptional customer experiences, fostering a positive work environment, and driving operational excellence.

Your responsibilities will encompass:

  • Talent Development & Management: Cultivate a high-performing team by providing comprehensive training, mentorship, and performance feedback. Implement effective recruitment strategies to attract and retain top talent.
  • Operational Excellence: Oversee all aspects of restaurant operations, including food safety, quality control, customer service standards, and financial management. Ensure compliance with company policies and procedures.
  • Financial Performance: Maximize profitability by effectively managing labor costs, inventory control, and expense optimization. Implement strategies to drive sales growth and achieve operational targets.
  • Customer Satisfaction: Create a welcoming and memorable dining experience for every guest. Address customer concerns promptly and professionally, fostering loyalty and positive word-of-mouth.

The ideal candidate possesses:

  • Proven leadership experience in the restaurant industry.
  • A strong understanding of operational best practices and financial management principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • A passion for delivering exceptional customer service and creating a positive work environment.


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