Store Operations Leader

1 week ago


Virginia Beach, Virginia, United States L.L Full time
About Us:
At L.L.Bean, we believe that the great outdoors enhances our lives. We are dedicated to nurturing a culture of diversity and creating safe, inclusive environments where everyone feels welcome—both within our organization and in nature. We appreciate individual differences and are committed to fostering an inclusive workplace where everyone can contribute their unique experiences and talents to thrive.

Position Overview:
L.L.Bean is seeking a Store Operations Leader to oversee our retail location. This pivotal role is responsible for driving business performance, developing talent, and ensuring the delivery of the exceptional L.L.Bean customer experience that embodies the outdoor lifestyle.

Key Responsibilities:
  • Business Performance: Achieve sales targets and operational goals by setting clear direction and communicating consistent priorities.
  • Team Development: Inspire and guide team members to reach objectives while fostering a culture of excellence.
  • Resource Management: Effectively allocate resources including payroll and expenses to meet established goals.
  • Operational Excellence: Ensure compliance with all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety protocols.
  • Asset Protection: Safeguard company assets and manage supply control to contribute to profit and loss management.
  • Performance Accountability: Take personal responsibility for individual and team outcomes, providing regular feedback and support for development.
  • Customer Experience: Uphold the L.L.Bean customer experience by driving team behaviors that align with our core values.
  • Visual Presentation: Ensure that visual merchandising standards are met to maximize profitability.

Health and Safety Commitment:
Every employee plays a vital role in maintaining a safe and healthy workplace. We expect all team members to actively participate in health and safety initiatives by adhering to policies, reporting unsafe conditions, and conducting work safely. Leaders are also expected to model safe behaviors and evaluate risks to ensure a secure environment.

Qualifications:
  • Minimum of 5 years of experience in a managerial role within a retail environment.
  • Demonstrated leadership skills with a focus on strategic thinking and innovation.
  • Strong business acumen with a proven track record of achieving sales and service objectives.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to foster strong partnerships and collaborate effectively to achieve common goals.
  • Willingness to travel occasionally as needed.

Why L.L.Bean?
We are committed to creating a diverse and inclusive workplace where everyone feels welcome. Our benefits package is designed to support your health and financial well-being, while promoting a healthy work-life balance. If you are passionate about the outdoors and want to make a difference, we would love to hear from you.

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