IT Support Specialist

2 weeks ago


Cheyenne, Wyoming, United States Pyramid Consulting, Inc Full time
Position Overview:
This role is for a skilled Desktop Support Technician who will provide essential technical assistance and support for computer systems and users.

Contract Duration:
This is a long-term contract opportunity with the potential for extension.

Location:
The position requires onsite presence in a collaborative work environment.

Compensation:
The hourly pay rate is competitive at $20/hour. In addition, employees will have access to a comprehensive benefits package that includes health insurance options (medical, dental, vision), a 401(k) retirement plan, and paid sick leave, which may vary based on the work location.

Key Responsibilities:
1. Provide first-level support for hardware and software issues.
2. Troubleshoot and resolve technical problems in a timely manner.
3. Assist users with system navigation and application usage.
4. Maintain documentation of support activities and resolutions.

Qualifications:
Ideal candidates will possess strong problem-solving skills and a customer-focused attitude, ensuring a positive experience for all users. Candidates should have relevant experience in desktop support or a similar technical role.

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