Guest Experience Manager
3 days ago
At CAVA, we're committed to delivering exceptional guest experiences. As a Guest Experience Manager, you'll play a vital role in ensuring our restaurants meet the highest standards of quality, safety, and customer satisfaction.
Key Responsibilities:
- Lead and develop a high-performing team of Team Members and Special Ops Trainers
- Oversee the entire guest experience, from food preparation to service delivery
- Develop and implement culinary programs, ensuring food safety and quality standards are met
- Manage food and beverage inventory, ordering, and budgeting
- Assist with daily restaurant operations, including putting away deliveries and performing additional duties as assigned
- Cross-train across the restaurant to ensure rapid growth and adaptability
- May be required to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment
Benefits at CAVA:
We offer a competitive compensation package, including health, dental, vision, and pet insurance, as well as 401k enrollment with CAVA contribution. You'll also enjoy paid sick leave, parental leave, and community service leave, plus a FREE CAVA meal for every shift worked.
Physical Requirements:
- Must be able to bend and reach overhead frequently
- Must possess dexterity to handle tongs, pots/pans, and other equipment
- Must be comfortable working in temperatures ranging from hot to cold
- Must be comfortable working near open flames
- May be required to work in tight spaces
- Must maintain near constant communication with multiple people
- Close vision, distance vision, and peripheral vision are required
- Must be able to sit, squat, and kneel occasionally
- Must be able to work in a constant state of alertness and safe manner
- May be required to work in outdoor weather conditions
Equal Opportunity Employer:
CAVA is an equal opportunity employer, committed to diversity and inclusion. We consider applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information, or any other characteristic or protected class.
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