Guest Experience Ambassador

2 weeks ago


Los Angeles, California, United States Compass Group, North America Full time
Job Summary

The Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to internal and external clients
  • Greet employees and visitors with a smile and maintain eye contact throughout the interaction
  • Assist with making space reservations and escorting guests throughout the office
  • Speak knowledgeably about the office, building, and surrounding areas
  • Manage the access badge process for employees and visitors
  • Ensure the cleanliness of all office spaces
  • Restock office supplies and maintain conference rooms
  • Provide general travel support and coordinate basic office equipment repairs
  • Communicate effectively with peers and maintain accuracy and attention to detail in verbal and written communications
Requirements
  • A genuine sense of hospitality and empathy
  • Excellent listening and oral communication skills
  • Basic computer skills and knowledge of office technology
  • Punctuality, dependability, and a dedication to achieving operational excellence
  • Ability to maintain a high degree of confidentiality and discretion
What We Offer

Compass Group, North America offers a competitive salary and a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, and holiday time off. We also offer a range of employee perks, including an associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and commuter benefits.



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