Guest Experience Ambassador
2 days ago
Okay Humans is a pioneering talk therapy shop, founded by the creators of Drybar and Squeeze. Our mission is to make therapy accessible and comfortable for everyone.
Job SummaryWe're seeking a skilled and empathetic Guest Experience Representative to join our team. As a key member of our support team, you'll be responsible for delivering exceptional guest experiences, resolving issues, and ensuring our services meet the highest standards.
Responsibilities- Respond to guest inquiries via email, phone, and SMS
- Assist guests with app-related issues, including downloading, account setup, session booking, and membership management
- Act as a liaison between guest feedback and internal teams, driving improvements to our services and tools
- Identify opportunities to enhance the guest experience and internal processes
- 1+ years of experience in customer service at a high-volume B2C technology business
- Excellent people skills, strong focus on customer service, and effective communication skills
- Outstanding problem-solving and troubleshooting skills, with the ability to multitask in a dynamic startup environment
- Experience working with ZenDesk is a plus
- Must be able to work weekends and live in the Los Angeles Metro area
- 100% work-from-home opportunity
- Competitive pay and flexible schedules
- Comprehensive health benefits, paid time off, and a retirement program
- Growth and leadership opportunities in management and training
- A revolutionary, feel-good culture and exclusive discounts at our sister brand
- Participation in local events and workshops through our philanthropic partnership with Story Pirates Changemakers
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Guest Experience Ambassador
4 weeks ago
Los Angeles, California, United States Compass Group, North America Full timeJob SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to internal and...
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Guest Experience Ambassador
3 days ago
Los Angeles, California, United States Compass Group, North America Full timeJob SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role is the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key Responsibilities:Provide high-level internal and external...
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Guest Experience Ambassador
4 weeks ago
Los Angeles, California, United States Compass Group Poland Sp. z o.o. Full timeJob SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times.Key Responsibilities:Provide exceptional internal and external customer supportGreet employees and visitors with a smile and maintain eye contact throughout the interactionAssist with making space...
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Slime Experience Ambassador
3 weeks ago
Los Angeles, California, United States Sloomoo Institute LLC Full timeJob Title: Slime Experience AmbassadorAt Sloomoo Institute LLC, we are seeking a highly skilled and enthusiastic Slime Experience Ambassador to join our team. As a Slime Experience Ambassador, you will be responsible for delivering a unique and engaging experience to our guests, ensuring a safe and enjoyable environment for all.Responsibilities:Provide...
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Guest Experience Ambassador
2 weeks ago
Los Angeles, California, United States Residence Inn by Marriott Full timeDeliver Exceptional Guest ExperiencesAs a Guest Experience Specialist at Residence Inn by Marriott, you will be the face of our hotel, responsible for creating unforgettable experiences for our guests. Your warm smile and exceptional customer service skills will make our guests feel welcome and valued.Key Responsibilities:Welcome guests with a personalized...
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Guest Experience Ambassador
1 month ago
Los Angeles, California, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Renaissance Hotels. As a key member of our staff, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional manner.Complete...
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Guest Experience Ambassador
4 weeks ago
Los Angeles, California, United States Marriott International Inc Full timeAbout the RoleWe are seeking a skilled Guest Experience Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...
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Slime Experience Ambassador
3 weeks ago
Los Angeles, California, United States Sloomoo Institute Full timeAbout Sloomoo InstituteSloomoo Institute is a rapidly growing interactive experience that combines play, creativity, and relaxation. Our immersive haven of color, design, and joy offers a unique and engaging experience for guests of all ages. With a strong focus on mental health and well-being, we strive to provide a safe and welcoming environment for...
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Guest Experience Ambassador
3 days ago
Los Angeles, California, United States Marriott Full timeUnlock Your Potential at Marriott HotelsAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Guest Experience Specialist to join our team.As a Guest Experience Specialist, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of amazing. With over 6,000...
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Customer Experience Ambassador
2 weeks ago
Los Angeles, California, United States Compass Group Careers Full timeJob SummaryAs a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs.Essential Duties and Responsibilities:Greet every customer and interact in a manner to ensure a high level of hospitality.Relay relevant concerns from customers to...
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Ambassador
3 weeks ago
Los Angeles, California, United States Christ Centered Ministries Full timeJob Title: AmbassadorChrist-Centered Ministries is seeking a compassionate and dedicated Ambassador to join our team. As an Ambassador, you will play a vital role in ensuring the safety and well-being of our guests and stations.Responsibilities:Cultivate meaningful relationships with guests in the local neighborhood.Collect and dispose of trash, and maintain...
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Ambassador
2 days ago
Los Angeles, California, United States Christ Centered Ministries Full timeJob Title: AmbassadorAt Christ-Centered Ministries, we are seeking a dedicated and compassionate Ambassador to join our team. As an Ambassador, you will play a vital role in ensuring the safety and well-being of our guests and stations.Key Responsibilities:Provide exceptional guest service and support, fostering meaningful relationships with individuals in...
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Front Desk Ambassador
1 month ago
Los Angeles, California, United States ClubCorp Full timeJob Title: Front Desk Ambassador**Job Summary:**We are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at ClubCorp. As a Front Desk Ambassador, you will be responsible for creating a warm and welcoming experience for our members and guests.**Key Responsibilities:**Ensure that all members and guests are greeted promptly...
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Parking Ambassador
3 weeks ago
Los Angeles, California, United States ABM Industries Full timeParking Ambassador Job DescriptionThe Parking Ambassador is responsible for providing exceptional guest services to clients and visitors. This role requires a high level of professionalism, courtesy, and compassion in all interactions.Key Responsibilities:Coordinate traffic flow and ensure smooth parking operationsCommunicate effectively with guests,...
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Rams Ambassador
2 weeks ago
Los Angeles, California, United States AEG Full timeJob Overview:We are seeking highly motivated and customer-focused individuals to join our Rams Ambassador team. As a Rams Ambassador, you will play a key role in providing world-class service and creating a premier stadium experience for all fans at SoFi Stadium.Key Responsibilities:Assist in welcoming guests and providing them with SoFi Stadium information,...
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Security Ambassador
2 days ago
Los Angeles, California, United States Allied Universal Inc Full timeJob Title: Security Lobby AmbassadorAt Allied Universal, we're seeking a Security Lobby Ambassador to provide exceptional customer service and ensure a safe and secure environment for our clients and employees.Key Responsibilities:Provide customer service to clients by carrying out safety and security procedures and site-specific policies.Respond to...
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Parking Ambassador
3 weeks ago
Los Angeles, California, United States Jacobsen|Daniels Full timeParking Ambassador/Valet Job DescriptionJob Summary:The Parking Ambassador/Valet is responsible for providing exceptional customer service to guests at Los Angeles International Airport. This role requires a friendly and professional demeanor, with a focus on creating a positive experience for all guests.Key Responsibilities:Greets arriving guests and...
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Slime Experience Host
3 days ago
Los Angeles, California, United States Sloomoo Institute Full time{"title": "Slime Experience Ambassador", "description": "Join Our Team as a Slime Experience AmbassadorWe are seeking a highly skilled and enthusiastic individual to join our team as a Slime Experience Ambassador at Sloomoo Institute. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring a safe and...
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Guest Service Ambassador
3 weeks ago
Los Angeles, California, United States The Wayfarer DTLA Full timeJob Title: Guest Service RepresentativeThe Wayfarer DTLA is seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide personalized service...
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Guest Service Ambassador
1 month ago
Los Angeles, California, United States The Wayfarer DTLA Full timeJob SummaryThe Wayfarer DTLA is seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide personalized service to hotel guests, maintaining a friendly,...