Guest Experience Specialist

3 days ago


Los Angeles, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share highlights of the local area with guests.
  • Provide exceptional customer service and ensure that every guest feels valued and respected.
  • Work collaboratively with other team members to achieve common goals and objectives.
  • Stay up-to-date with company policies and procedures and maintain confidentiality at all times.

Requirements:

  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • No license or certification required.

What We Offer:

  • A competitive hourly rate of $30.21.
  • Healthcare benefits, flexible spending accounts, 401(k) plan, and other benefits.
  • Opportunities for training, development, and recognition.
  • A dynamic and inclusive work environment.

About Marriott:

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are proud to welcome you to explore a career with Marriott Hotels.



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