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Customer Engagement Specialist

2 months ago

West Palm Beach, Florida, United States Sherwin-Williams Full time

Position Overview:
As a Customer Engagement Specialist, you will collaborate closely with both wholesale and retail clientele to assess their requirements, address inquiries regarding Sherwin-Williams offerings, and propose suitable solutions.

Key Responsibilities:
- Deliver exceptional customer service to ensure satisfaction.
- Resolve customer issues promptly and effectively.
- Maintain a thorough understanding of product features and uphold the store's visual and quality standards.
- Achieve sales targets consistently while providing top-notch service.

Work Environment:
The selected candidate will be expected to work in a dynamic retail environment, where growth and development are encouraged.

Our Commitment:
At Sherwin-Williams, we value diversity and are committed to creating an inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and protected veterans.

Application Process:
1. Online Application: Create your profile on our Careers page.
2. Digital Interview: Qualified candidates will complete a video interview with behavioral questions.
3. In-Store Interview: Top candidates will meet with our recruitment team.

Benefits:
We offer a comprehensive benefits package designed to support your health, well-being, and financial security.

Minimum Qualifications:
- Must be at least eighteen (18) years of age.
- Legally authorized to work without sponsorship.
- Proficient in English and Spanish communication.
- Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.

Preferred Qualifications:
- Valid driver's license.
- High School diploma or GED.
- Experience in retail or customer service.