Customer Relationship Specialist

4 weeks ago


West Palm Beach, Florida, United States IWP Full time

About the Role:

We are seeking a skilled Customer Relationship Specialist to support our Territory Manager in West Palm, FL. This sales-focused role requires quick problem-solving skills and a penchant for training and educating our referral sources on IWP services.

Key Responsibilities:

  • Maintain and grow the referral source relationship while ensuring ongoing customer service
  • Maintain contact with decision makers & office staff focusing on the strategic nature of the relationship
  • Assist in sales efforts for increased revenue opportunities
  • Train clients on new and existing IWP Service Models
  • Promote additional IWP services
  • Provide solution-based service techniques with a consultative approach

Requirements:

  • Bachelor's degree preferred
  • ~1-2 year of sales experience
  • ~2-4 years of account management experience
  • ~Solid MS Office skills (Word, Excel, Outlook)
  • ~Ability to travel throughout in and around Miami and Naples, FL

About IWP:

IWP is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers' compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life.

We believe in our service, but it's the people who make it a great place to work. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law.



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