Customer Relationship Liaison
6 days ago
At Instructional Empowerment, we're seeking a dedicated Customer Relationship Specialist to bridge the gap between our company and the schools we serve. As a trusted partner, you'll leverage your classroom experience to help educators find innovative solutions that drive real impact.
Key Responsibilities:- Customer Engagement: Foster meaningful connections with educators, ensuring our products align with their needs.
- Relationship Building: Develop and nurture long-term relationships with key customers, driving satisfaction and growth.
- Problem Solving & Advocacy: Address concerns swiftly, working with internal teams to resolve issues and advocate for improvements.
- Driving Growth: Help schools discover additional solutions that enhance their experience and drive long-term success.
- A Voice: You'll be a trusted advocate for educators, relaying feedback to our internal teams to drive continuous improvement.
- Collaborative Team: Work closely with a passionate team dedicated to transforming education.
- Hybrid Flexibility: Work from home Monday & Friday and join us in our West Palm Beach office Tuesday-Thursday, with occasional travel.
- Bachelor's degree in Education or related field.
- 5+ years of K-12 classroom teaching experience.
- A passion for building strong, long-term relationships.
- Familiarity with CRM systems (Salesforce, HubSpot preferred) or a willingness to learn.
- Competitive compensation and benefits package.
- 100% paid medical/dental/vision/LTD/STD/Life (Employee & Dependents).
- 15 Days PTO given upfront in your first year.
- 8 Paid Holidays + 2 Floating Holidays.
- 401K plan - 4% company match.
We're an equal employment opportunity provider, committed to diversity and inclusion. Apply today and join our mission to empower schools and transform education
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