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Administrative Support Specialist for Hospice Care

2 months ago

Hamilton, Ohio, United States Queen City Hospice Full time

Position Overview:

Queen City Hospice is dedicated to providing exceptional hospice care, ensuring that every decision we make prioritizes the needs and preferences of our patients and their families. Our organization is deeply embedded in the communities we serve, striving to deliver the highest standard of care to residents in Central Ohio.

Our Philosophy:

We believe that the essence of care is defined by the desires and requirements of our patients and their families. Our commitment extends beyond our patients; we also focus on supporting the dedicated team that serves them. With manageable workloads and no on-call duties, we foster a positive work environment that empowers our staff.

Work Schedule: Monday-Friday 8a-5p

What We Provide:

  • Supportive culture and collaborative team environment
  • Comprehensive benefits package including medical, dental, vision, life/AD&D, and disability insurance
  • 401(k) retirement plan with a generous employer match
  • Accrual of generous paid time off
  • Paid holidays
  • Tuition reimbursement opportunities
  • Employee referral incentives
  • Merit-based salary increases
  • Discount programs for employees

Key Responsibilities:

  • Welcome and direct visitors in a professional manner
  • Manage incoming phone calls, providing information and directing inquiries as necessary
  • Sort and distribute daily mail and deliveries
  • Ensure security protocols are followed and manage access control
  • Maintain appointment calendars and coordinate meetings
  • Perform various clerical tasks including filing, photocopying, and faxing
  • Oversee office supplies and place orders as needed

Qualifications:

  • High school diploma or equivalent with a minimum of 2 years in clerical and administrative roles
  • Demonstrated experience in a front office setting with receptionist duties
  • Proficient in Microsoft Office Suite
  • Professional demeanor and appearance
  • Excellent written and verbal communication skills
  • Resourceful and proactive in addressing challenges
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Valid driver's license and insured vehicle