Accounts Receivable Specialist

5 hours ago


Columbia, South Carolina, United States Ferretti Search Full time
Accounts Receivable Collection Specialist

The Accounts Receivable Collection Specialist is responsible for contacting clients to collect missed and outstanding payments. This self-driven and competent professional should be professional, trustworthy, and able to work independently. Preferably, they have experience with large volumes of data and numbers.

Key Responsibilities:
  • Manage open aging of assigned accounts to ensure timely payment by assisting customers with payment processing via ACH, check, or online portal
  • Follow up with overdue invoices to reduce delinquency for assigned accounts and record promise-to-pay
  • Interact with customers to resolve outstanding collection issues and maintain good customer relationships
  • Partner with credit control to identify high-risk accounts and mitigate collection risks
  • Apply cash receipts and investigate unidentified payments
  • Review and approve client refunds
  • Review and approve account suspension due to delinquent invoices
  • Cooperate with external collection agency on bad debt accounts
  • Partner with corporate engineering teams to optimize accounting system and implement new processes
  • Work collaboratively with sales operations, legal, and sales to drive best practices in collection procedure
  • Perform other projects as needed
Requirements:
  • High School Diploma or GED preferred
  • 2+ years of experience as a Collection Specialist or similar role
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Working knowledge of MS Office
  • Knowledge of collection laws and regulations
  • Excellent communication and interpersonal skills
Work Schedule:

Monday - Friday; 9AM-5:30PM

Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. We take pride and value our relationship with our clients and candidates.



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