Accounts Receivable Specialist
5 hours ago
The Accounts Receivable Collection Specialist is responsible for contacting clients to collect missed and outstanding payments. This self-driven and competent professional should be professional, trustworthy, and able to work independently. Preferably, they have experience with large volumes of data and numbers.
Key Responsibilities:- Manage open aging of assigned accounts to ensure timely payment by assisting customers with payment processing via ACH, check, or online portal
- Follow up with overdue invoices to reduce delinquency for assigned accounts and record promise-to-pay
- Interact with customers to resolve outstanding collection issues and maintain good customer relationships
- Partner with credit control to identify high-risk accounts and mitigate collection risks
- Apply cash receipts and investigate unidentified payments
- Review and approve client refunds
- Review and approve account suspension due to delinquent invoices
- Cooperate with external collection agency on bad debt accounts
- Partner with corporate engineering teams to optimize accounting system and implement new processes
- Work collaboratively with sales operations, legal, and sales to drive best practices in collection procedure
- Perform other projects as needed
- High School Diploma or GED preferred
- 2+ years of experience as a Collection Specialist or similar role
- Excellent knowledge of billing procedures
- Knowledge of various collection techniques
- Working knowledge of MS Office
- Knowledge of collection laws and regulations
- Excellent communication and interpersonal skills
Monday - Friday; 9AM-5:30PM
Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. We take pride and value our relationship with our clients and candidates.
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