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Operations Support Specialist

2 months ago

Alexandria, Virginia, United States Consulting Services Group Full time
Operations Support Specialist

We are seeking a highly organized and versatile Operations Support Specialist to support our Program Director and Program Managers in their day-to-day tasks. This role will be integral in providing organizational, creative, and logistical assistance to ensure the successful execution of projects.

Key Responsibilities:
  • Support Program Director and Program Managers in day-to-day tasks as assigned.
  • Program Support: Assist Program Managers in the execution and coordination of projects, ensuring timelines, resources, and deliverables are effectively managed.
  • Graphic Design: Develop visually compelling materials for internal and external use, including presentations, reports, infographics, and other collateral as needed.
  • Knowledge Management: Maintain and organize documentation, resources, and tools that enhance the team's knowledge-sharing capabilities.
  • Project Coordination: Oversee and coordinate various projects, ensuring tasks are completed on schedule and stakeholders are informed of progress and changes.
  • Executive Communications: Draft, edit, and review communications intended for executive leadership, including emails, reports, and presentations.
  • Data Analysis and Reporting: Compile and analyze data to support decision-making processes.
  • Process Improvement: Identify and implement process improvements to increase efficiency within operations.
Requirements:
  • Must be a U.S. Citizen.
  • Must have a current/active DOD Top Secret Security / SCI (eligible).
  • Minimum of 3 years of experience in a support role, preferably within operations, project management, or a related field.
  • Strong organizational skills with a keen attention to detail.
  • Excellent written and verbal communication skills, with experience drafting executive-level communications.
  • Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
  • Experience with knowledge management systems and tools.
  • Proficiency with the Microsoft Office Suite of products (Word, Excel, PowerPoint, Outlook, SharePoint, and Microsoft Planner).
  • Proficiency in graphic design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent.
Preferred Qualifications:
  • Self-starter.
  • Experience in a fast-paced, high-growth environment.
  • Flexible and adaptive to changing priorities and tasks.
  • Ability to work independently with minimal supervision.
  • Ability to work as part of a team.
  • Excellent written and verbal communication skills.
  • Strong critical thinking and problem-solving skills.
  • Foundational understanding of project management tools and software tools like Asana, Trello, or similar.
  • Basic understanding of data analysis and reporting techniques.
  • Experience supporting senior leadership or executive teams.
Security Clearance:

Must have an active U.S. Government Top Secret Security Clearance with SCI eligibility.

Education:

Bachelor's degree in Business Administration, Communications, Graphic Design, or a related field.

Work Environment:

Work is typically performed in an office environment, requiring the use of computer terminals and standard office equipment to accomplish work objectives.

Travel:

Occasional local travel in the Washington Metropolitan Area.

Employee Status:

Full-Time

Job Location:

On site in Northern Virginia. Remote telework is not available.

Salary:

Compensation will be commensurate with experience and qualifications.

Benefits:

We provide compensation commensurate with experience and qualifications. We are proud of the benefits that we offer In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents' wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program.