Business Operations Specialist II/III

21 hours ago


Anchorage, Alaska, United States First National Bank Alaska Full time
Business Support Specialist II/III

First National Bank Alaska is seeking a highly skilled Business Support Specialist II/III to join our Compliance Team in the Fair Lending & Quality Assurance Section.

Job Summary

The Business Support Specialist II/III will be responsible for administering various delegated assignments and/or responsibilities of limited to substantial risk and complexity, coordinating allocated resources, and identifying and managing risk.

Key Responsibilities
  • Performs assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies.
  • Assists assignment owners in developing implementation plans, assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks.
  • Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits.
  • Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and increase resource usage efficiency.
  • Creates reports and presentations for all levels of management and may direct the work of others.
Requirements
  • Bachelor's degree in a business-related field and three to six years of progressively responsible business operations experience.
  • Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required.
  • Ability to think critically, leverage business metrics, effectively manage own and other's time and priorities, and resources required.
Working Conditions

The work environment is typically moderate, with occasional exposure to high-stress situations.



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