IT Support Specialist

18 hours ago


Richardson, Texas, United States Texas Oncology Full time
Job Title: IT Support Coordinator

Overview

Texas Oncology is seeking a highly skilled IT Support Coordinator to join our team. This full-time position will provide technical support to our Mid-Cities Markets in Texas locations, requiring regular travel to these practices.

About Us

Texas Oncology is the largest community oncology provider in the country, with approximately 600+ providers in 280+ sites across Texas and southeastern Oklahoma. Our mission is to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer.

Responsibilities

  • Assist in computer systems operations, including troubleshooting, maintenance, hardware ordering and shipping, and hardware/software installation.
  • Provide network and end-user support by answering calls, documenting incidents and requests for service, setting up user accounts, and assisting users with answering questions.
  • Serve as a central contact for vendors and support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Requirements

  • Associates Degree in Information Technology, related field, or equivalent work experience required.
  • At least 1 year of experience working in an IT support role strongly preferred.
  • Prior computer networking experience preferred.
  • A+ certification and MCP in Microsoft Office preferred, but not required.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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