Mainframe Support Specialist

1 week ago


Richardson, Texas, United States Infosys Full time

Job Summary:

Infosys is seeking a highly skilled Mainframe Support Specialist to join our team. As a Mainframe Support Specialist, you will play a critical role in supporting production environments and collaborating with cross-functional teams to ensure successful go-live plans.

Key Responsibilities:

  • Participate in high-level and detailed design discussions to ensure seamless implementation of Mainframe solutions.
  • Coordinate with cross-functional teams to develop and execute go-live plans, ensuring minimal disruption to production environments.
  • Collaborate with subject matter experts to create innovative, high-quality, and defect-free solutions that meet client business needs.
  • Contribute to a learning culture that values teamwork, collaboration, and excellence, while promoting diversity and respect.

Requirements:

  • Bachelor's degree or foreign equivalent from an accredited institution.
  • At least 4 years of experience in supporting Mainframe production environments.
  • Minimum 4 years of experience with IBM Mainframe technologies, including COBOL, DB2, CICS, JCL, SQL, and VSAM.
  • Well-versed in ITSM processes and Broadcom Endevor Mainframe tool.
  • Knowledge and experience with full SDLC lifecycle and hands-on automation experience with Unix/Shell scripting.

Preferred Qualifications:

  • At least 4 years of experience as a Mainframe Production Support Engineer in creation, migration, and ownership of schedules, JCL, PROCs, and other batch resources.
  • Highest commitment to maintaining error-free environments.
  • Ensure all workload SLAs are met for critical job failures.
  • IBM Mainframe technologies, including COBOL, DB2, CICS, JCL, SQL, VSAM, IBM WebSphere, and Broadcom Endevor tool.
  • Flexibility, teamwork, positive attitude, and complete awareness of the SDLC model.
  • Experience in the healthcare domain is an additional plus.


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