Branch Operations Manager

2 weeks ago


Berryville, Arkansas, United States Bank of Clarke Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Branch Manager to join our team at Bank of Clarke. As a key member of our branch operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, including customer service, deposit and lending services, and compliance with bank policies and procedures.

Key Responsibilities
  • Maximize staff efficiency and effectiveness
  • Coach and mentor staff to ensure excellent customer service
  • Ensure confidentiality of customer and bank information
  • Inform staff of operational changes and updates
  • Open and maintain deposit accounts and services
  • Open and maintain safe deposit box accounts
  • Conduct loan interviews and decision loans within established guidelines
  • Interact with customers to determine needs and referral opportunities
  • Comply with state and federal laws as well as bank policies and procedures
  • Maintain knowledge of bank products and services
  • Resolve customer questions and problems
Requirements

To be successful in this role, you will need:

  • Associate's degree or equivalent education/work experience
  • Strong communication and interpersonal skills
  • Supervisory experience and proven leadership skills
  • Familiarity with Windows operating system
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Medical, life, dental, and vision insurance
  • Generous paid time off
  • A supportive and inclusive work environment
  • Opportunities for professional growth and development
Working Conditions

This role requires flexibility and availability to work outside of normal business hours, as well as occasional business travel to meet with vendors and attend training opportunities.



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