Sales Support Specialist
4 days ago
About Our Company: JANUS et Cie is a reputable leader in the furniture industry, known for its sophisticated high-end indoor and outdoor furnishings. With a solid reputation built on world-class products and marketing programs, we offer unparalleled service to our customers.
Job Overview: As a Sales Support Specialist, you will play a critical role in supporting our Sales Reps in coordinating sales accounts for their territory. Your primary responsibility will be to partner with assigned sales reps to manage day-to-day activities of all accounts.
Main Responsibilities:
- Account Management: Partner with assigned sales rep to manage day-to-day activities of all accounts, including preparing sales quotes, processing and managing complex orders, invoicing and collecting payments, and releasing for shipment to clients.
- Client Relationships: Build and maintain effective working relationships with the sales team, vendors, clients, and end-users.
- Product Knowledge: Ensure thorough knowledge of product lines and options to clients.
- Issue Resolution: Resolve issues related to order, shipment, and payments.
Requirements:
- Detailed individual with excellent organizational skills
- Sense of urgency and ability to prioritize tasks effectively
- Good judgment and ability to make timely and responsible decisions affecting customer needs
- Able to build relationships with colleagues and clients
- Able to juggle multiple projects and handle pressure without compromising quality of work
- Self-motivated and able to work with minimal supervision
- Great customer service and communication skills
Benefits: As a Sales Support Specialist, you will enjoy a competitive salary, benefits package, and opportunities for professional growth and development.
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