Technical Service Representative
2 days ago
We are seeking a skilled Technical Service Representative to join our team at Taprogge America Corporation. This role is based in Farmingdale, NY, and offers a competitive salary plus commission, as well as comprehensive benefits and generous paid time off.
About the RoleThe Technical Service Representative will be responsible for performing mechanical and electrical inspections, testing, and repairs of company-supplied equipment. This includes supervising customer/subcontractor personnel working on company-supplied products and providing recommendations for performance improvement and training of customer personnel.
Additionally, this role requires active solicitation of customer orders for paid service, system consumables, spare parts, and inspections of installed systems, which involves extensive domestic and some international travel (approximately 60%).
Key responsibilities include:
- Communication with customers
- Generation of job-related documentation, including service and expense reports, time sheets, etc.
- Support of Service Personnel in the field and communication with Service Coordinator daily to update current and future scheduling
Requirements and Qualifications
- Mechanical experience, including knowledge of electro-mechanical equipment (troubleshooting and repair skills)
- Capable of interpreting mechanical and electrical engineering drawings
- Ability to pass required screening and testing to gain access to secure facilities
- Strong customer service focus and interpersonal skills
- Ability to work with minimal supervision
Preferred Attributes
- Bilingual (Spanish, Portuguese)
- PLC programming knowledge
- Prior power plant experience
Salary and Benefits
We offer a competitive salary, estimated at $80,000-$110,000 per year, depending on experience, as well as comprehensive benefits and generous paid time off.
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