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Front Desk Representative

2 months ago

Phoenix, Arizona, United States The Joint Full time

About the Role:

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a Front Desk Coordinator, you will be the first point of contact for our patients and will play a critical role in ensuring a positive and efficient experience for them.

Key Responsibilities:

  • Provide exceptional customer service to patients and members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage the flow of patients through the clinic, ensuring a smooth and organized experience.
  • Process transactions and maintain accurate records of patient accounts.
  • Participate in marketing and sales opportunities to help attract new patients to our clinics.
  • Work cohesively with other team members to achieve sales goals and provide excellent services to members and patients.
  • Maintain a clean and organized workspace, adhering to The Joint Chiropractic's high standards of cleanliness and professionalism.

Requirements:

  • High school diploma or equivalent (GED) required.
  • Previous sales or customer service experience preferred.
  • Strong phone and computer skills, with the ability to learn and adapt to new systems and software.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, members, and team members.
  • Ability to stand and/or sit for long periods of time, with the ability to lift up to 50 pounds.

About The Joint Chiropractic:

The Joint Chiropractic is a leading provider of routine and affordable chiropractic care, with over 400 non-insurance, self-pay clinics nationwide. We are committed to improving the quality of life for our patients through routine and affordable chiropractic care, and we are seeking a highly motivated and organized Front Desk Coordinator to join our team.