Vehicle Alignment Specialist

2 weeks ago


Ozark, Missouri, United States MFA Oil Full time
Position Overview

The Vehicle Alignment Specialist is tasked with executing essential mechanical functions with precision and efficiency, adhering to all organizational protocols and guidelines.

MFA Petroleum Company is committed to equal opportunity and maintains a drug-free workplace.

Key Responsibilities
  • Conduct comprehensive brake, front-end, and alignment services, alongside other mechanical tasks, in line with company standards.
  • Provide training and mentorship to fellow team members, ensuring compliance with all operational policies.
  • Facilitate a smooth workflow in customer service assignments to maximize productivity.
  • Deliver Big O's Extra Care Services to enhance customer satisfaction.
  • Accurately diagnose and rectify vehicle issues, ensuring quality control across all service operations.
  • Participate in weekly team meetings to discuss safety protocols, company policies, and updates on product information.
  • Assist in the organization and documentation of adjustments and core credits.
  • Collaborate with management to achieve service-related performance targets.
  • Provide necessary information for completed services to the front desk for accurate invoicing.
  • Utilize the external purchasing program to optimize profitability.
  • Ensure consistent application of the vehicle inspection program.
  • Meet established benchmarks for service, sales, and productivity.
  • Support management in onboarding and training new staff members.
  • Complete all required training promptly.
  • Perform additional job-related tasks as assigned.
Job Requirements
  • Must be at least 18 years old.
  • Minimum of one year of experience in a lube/tire/service technician role.
  • Availability to work during holidays, weekends, and after standard business hours as required.
  • Reliable transportation is essential.
  • Ability to grasp new concepts and utilize technical resources effectively.
  • Proficient in operating computers and other office equipment.
  • Capability to safely drive both automatic and manual transmission vehicles.
  • Effective communication skills for accurate customer interactions.
  • Willingness to handle hazardous materials safely.
  • Ability to work outdoors in various weather conditions.
  • Compliance with Personal Protection Equipment (PPE) regulations is necessary.
  • Essential sensory abilities including vision, hearing, speech, and olfactory detection.
  • Capacity to remain stationary (standing and/or driving) for up to nine hours per shift.
  • Ability to lift and position items weighing up to 75 pounds.
  • Must meet company standards including successful completion of pre-employment drug screening, Motor Vehicle Report (MVR), and background checks.
  • Legal authorization to work in the United States is required.
Preferred Qualifications
  • High school diploma or GED equivalent.
  • Two or more years of experience in an automotive service environment.
  • Relevant ASE certifications.
  • Valid driver's license.
  • Ability to work independently and collaboratively within a team.
  • Capacity to thrive in a fast-paced environment.
  • Strong verbal communication skills.
  • Sales proficiency.
  • Endurance and stamina for demanding tasks.
  • Effective time management and prioritization skills.
  • Ability to manage multiple responsibilities simultaneously.
  • Attention to detail and accuracy in work.
About MFA Petroleum Company

MFA Petroleum is a division of MFA Oil Company, a cooperative established in 1929. The company operates Break Time convenience stores and a Big O Tires franchise across multiple states.

MFA Oil provides fuels, lubricants, and propane to various regions, and also manages BluSphere Energy, a solar panel installation service, along with APM, a wholesale fuel distributor.
Benefits

We offer a comprehensive benefits package for full-time employees, including competitive pay, paid time off, paid holidays, and profit-sharing opportunities. Retirement options include a 401(k) plan with company matching. Health benefits encompass medical, dental, vision, life insurance, and both short- and long-term disability coverage.
Company Culture

MFA Oil's core values reflect our mission and are fundamental to our culture:
  • Customer Focus - We prioritize respect, excellent service, and reliability in our interactions.
  • Tenacity - We strive for excellence, refuse to settle for mediocrity, and work passionately.
  • Leadership - We uphold integrity, take responsibility, and foster empathy within our team.
Growth and Development

We believe in continuous learning and growth opportunities for all employees, from entry-level to leadership positions. We provide avenues for internal advancement and professional development, including on-the-job training and educational assistance for those pursuing further education aligned with their career goals.

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