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Orthopedic Account Specialist

2 months ago


Ozark, Missouri, United States Mercy Full time

Position Overview:
The role of the Specialty Account Coordinator is crucial in managing various aspects of patient account coordination, including insurance verification, denial resolution, and collections management. This full-time position operates Monday through Friday, from 8 AM to 5 PM.

Key Responsibilities:
The Specialty Account Coordinator will:

  • Verify insurance benefits and assist in managing denials and collections.
  • Identify and facilitate patient enrollment in assistance programs, such as drug copay cards.
  • Monitor services provided and ensure accurate billing to assistance programs.
  • Maintain a comprehensive understanding of claims procedures and insurance regulations.
  • Communicate effectively with healthcare providers, patients, and insurance representatives.

Qualifications:
To be successful in this role, candidates should possess:

  • Education: Some college coursework in Business, Finance, or Accounting is preferred.
  • Experience: A minimum of three years of relevant experience is required.
  • Skills: Strong interpersonal, organizational, and analytical skills are essential. Candidates must demonstrate the ability to work under pressure, meet deadlines, and maintain accuracy in daily tasks.
  • Effective communication skills, both written and verbal, are necessary for successful interactions with colleagues and management.

What We Value:
At Mercy, we believe in the importance of compassion and professionalism. A positive attitude and a commitment to advocacy align with our mission and vision. We value collaboration and a willingness to go the extra mile to provide exceptional care.