Executive Administrative Coordinator

2 weeks ago

Ithaca, New York, United States CFCU Community Credit Union Full time
Position Overview

CFCU Community Credit Union is in search of a motivated and detail-oriented Executive Administrative Coordinator to provide comprehensive administrative assistance to the Vice Presidents of Member Experience and Information Technology. The ideal candidate will exhibit a proactive approach, exceptional organizational skills, and a strong desire to learn and tackle challenges. Effective communication across all organizational levels is essential, along with the ability to manage a diverse array of tasks independently.

Key Responsibilities – Member Experience:

  • Generate monthly reports, visual data representations, and dashboards for management, while organizing meetings as requested by the VPs.
  • Assist in the collection, retrieval, and dissemination of various reports from core and ancillary systems.
  • Compile and distribute monthly sales reports to branch managers.
  • Prepare and circulate meeting agendas.
  • Attend and document minutes for various monthly meetings, including those for Retail Managers and Teller Supervisors.
  • Maintain and update relevant pages on the internal platform for Retail Operations, Member Experience, and Member Solutions.
  • Gather and organize documents for audits and regulatory reviews, drafting responses to findings as necessary.
  • Draft and edit correspondence and memos, ensuring accuracy and clarity in all communications.
  • Coordinate special projects for the VPs and other departments, tracking project statuses and deadlines.
  • Follow up with branch staff as required.
  • Perform additional projects and duties as assigned.

Key Responsibilities – Information Technology:

  • Oversee the management of incoming emails for the VP of IT, ensuring organization and categorization.
  • Handle incoming invoices, ensuring timely signatures and submissions, including routing for digital approval.
  • Organize and manage physical inventory at the designated location, ensuring all items are logged and accounted for.
  • Collaborate with the VP of IT and IT Manager to prioritize and categorize incoming service requests.
  • Coordinate and schedule various meetings, including sending agendas, taking minutes, and providing summaries to attendees.
  • Update the IT project list on a monthly basis for project management purposes.

Qualifications:

  • 2-5 years of experience in administrative roles or related fields.
  • Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
  • Proficient in relevant software applications used in retail financial services.
  • Strong command of Microsoft Office Suite, particularly Word, Excel, and Outlook.
  • Able to work effectively both independently and in collaborative environments, with a capacity to manage ambiguity.
  • Self-driven with a commitment to continuous learning.
  • Strategic thinking abilities.
  • Strong problem-solving and analytical skills.

Equal Employment Opportunity:

CFCU Community Credit Union is committed to providing equal employment opportunities without discrimination based on race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, or any other status protected by law. This policy encompasses all aspects of employment, including recruitment, hiring, compensation, training, promotion, and termination.

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