Customer Service Director

3 days ago


Atlanta, Georgia, United States Sotera Health Services, LLC Full time
Job Overview
Sotera Health Services, LLC is seeking a highly skilled Customer Service Director to lead our customer support team. The ideal candidate will have extensive experience in managing customer-facing teams and ensuring exceptional customer satisfaction.

The Customer Service Director will be responsible for supervising the day-to-day operations of the customer support team, ensuring that all customer inquiries are resolved promptly and professionally. This includes coordinating with internal stakeholders to resolve complex customer issues and implementing process improvements to increase efficiency and productivity.

This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will be able to demonstrate a track record of delivering high-quality results and driving business growth through excellent customer service.

We offer a competitive salary of $85,000 per year, commensurate with experience.

  • Atlanta, Georgia, United States RemX Full time

    Job Title: Customer Service DirectorAbout the CompanyRemX is a leading provider of workforce solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients and candidates.Job SummaryWe are seeking a highly motivated Customer Service Director to join our team in College Park, GA. The successful...


  • Atlanta, Georgia, United States Hampton Inn by Hilton Augusta Full time

    Job Title: Customer Service DirectorThe role of the Customer Service Director at Hampton Inn by Hilton Augusta involves overseeing the coordination of front office activities and resolving issues arising from guests' complaints, reservations, and room assignments. This position requires effective communication and problem-solving skills to ensure exceptional...


  • Atlanta, Georgia, United States StubHub Full time

    About UsAt StubHub, we value innovation and change, and we are seeking a Director of Customer Service Operations who can help us shape how millions of people buy, sell, connect, and experience live events worldwide. You will be responsible for developing and implementing strategic initiatives to optimize departmental performance, enhance the customer...


  • Atlanta, Georgia, United States RemX Full time

    Job DescriptionWe are seeking a highly skilled Customer Service and Administration Director to join our team at RemX in College Park, GA.This is a senior-level position that requires 3-5 years of experience with Blue Yonder and strong analytical skills. The ideal candidate will have a deep understanding of customer service and administration efforts within a...

  • Service Director

    1 week ago


    Atlanta, Georgia, United States W.W. Williams Company Full time

    About the RoleWe are seeking a highly skilled Service Director to lead our team and drive exceptional customer satisfaction.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in managing teams and delivering results.The Service Director will be responsible for overseeing the...


  • Atlanta, Georgia, United States Serenity Healthcare Full time

    Customer Experience DirectorAt Serenity Healthcare, we are passionate about delivering exceptional customer experiences. We are seeking a skilled Customer Experience Director to lead our call center team and drive results. As a key member of our organization, you will oversee intricate processes, manage performance metrics, and identify opportunities to...


  • Atlanta, Georgia, United States UP Entertainment Full time

    Job Summary:The Customer Experience Director at UP Entertainment plays a pivotal role in delivering exceptional experiences for subscribers and viewers. This leadership position oversees the technical and customer service support for streaming services, including UP Faith & Family and GaitherTV+, as well as UPtv viewers. The director is responsible for...


  • Atlanta, Georgia, United States Janus International Group Full time

    OverviewThe Director of Customer Experience and Service Excellence plays a pivotal role in shaping the company's global customer service strategy, aligning it with the organization's goals and objectives. This position is critical in driving customer interactions, engagement, and life cycle management.Key Responsibilities:Develop and implement a...


  • Atlanta, Georgia, United States Menzies Aviation Full time

    About the RoleThe Customer Service Duty Manager plays a critical role in ensuring the smooth operation of customer service activities at Menzies Aviation. As a key member of our team, you will be responsible for managing day-to-day customer interactions, resolving complaints, and providing excellent service.Main ResponsibilitiesLead a team of customer...


  • Atlanta, Georgia, United States Hilton Atlanta Perimeter Full time

    Lead Front Desk PositionWe are seeking a highly skilled and experienced leader to fill our Front Desk Supervisor Lead position. The successful candidate will have a strong focus on customer satisfaction and team leadership, with a proven track record of delivering exceptional guest experiences.Key Responsibilities:Develop and implement strategies to improve...


  • Atlanta, Georgia, United States Mirion Technologies (Canberra), Inc. Full time

    About the RoleMirion Technologies (Canberra), Inc. is seeking a highly skilled IT Services Director to lead our IT enterprise service desk operations and ServiceNow platform.Key Responsibilities:Oversee daily operations of the IT service desk, ensuring timely and effective resolution of IT issues.Develop and implement service desk policies, procedures, and...


  • Atlanta, Georgia, United States AmeriCold Logistics Full time

    We are seeking a highly skilled Service Delivery Director to lead our IT Customer Service Team. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and the ability to drive continuous improvement.Job SummaryThe Service Delivery Director is responsible for the design, transition, ongoing maintenance,...


  • Atlanta, Georgia, United States Mercedes-Benz of Buckhead Full time

    Job Description: Company Overview: Mercedes-Benz of Buckhead is a leading dealership in the Atlanta area, committed to providing exceptional customer service and selling high-quality vehicles. We are seeking an experienced Director of Service Excellence to join our team and lead our service department to new heights.Salary: The estimated salary for this...


  • Atlanta, Georgia, United States Agile Consulting Group, Inc. Full time

    At Agile Consulting Group, Inc., we're dedicated to delivering exceptional customer experiences through personalized support and innovative solutions.We're seeking a highly-motivated Customer Service Associate to join our team and contribute to our mission of assisting clients with their tax and accounting needs. As a Customer Service Associate, you'll be...


  • Atlanta, Georgia, United States Boardwalk Burger and Fries - ATL Full time

    About This RoleWe are seeking an experienced Customer Experience Director to join our team at Boardwalk Burger and Fries - ATL. As a key member of our management team, you will be responsible for leading our customer experience strategy, developing and implementing initiatives to drive customer satisfaction and loyalty.Key ResponsibilitiesCustomer Experience...


  • Atlanta, Georgia, United States Medical Director Services PC Full time

    At Medical Director Services PC, we are seeking a skilled and dedicated Nurse Practitioner to join our team. This is an excellent opportunity to provide quality patient care in a dynamic and supportive environment.We offer a competitive salary of $90,000 - $120,000 per year, commensurate with experience, as well as extensive training and professional growth...


  • Atlanta, Georgia, United States Emory Healthcare Full time

    Job Title: Director of Instrumentation ServicesWe are seeking an experienced and skilled Director of Instrumentation Services to join our team at Emory Healthcare.About the Role:This position is responsible for overseeing the sterile processing and distribution functions in the main sterile processing and distribution area, as well as satellite...

  • Food Service Director

    2 weeks ago


    Atlanta, Georgia, United States Compass Group USA Full time

    About the PositionWe are seeking a skilled Food Service Director to oversee the culinary operations at our facilities nationwide. As a key member of our team, you will be responsible for developing and implementing strategic plans to enhance our food service offerings, improving customer satisfaction, and increasing revenue. Your expertise in menu planning,...


  • Atlanta, Georgia, United States Restaurant Associates Full time

    About the RoleWe are seeking an experienced Catering Services Director to join our team at Restaurant Associates. As a key member of our operations team, you will be responsible for overseeing the planning and execution of catering events, ensuring that they meet the highest standards of quality, safety, and customer satisfaction.You will work closely with...


  • Atlanta, Georgia, United States Talantage, LLC Full time

    Job OverviewThe Talantage, LLC is seeking a highly skilled Customer Service Representative to join their team. As a key member of the Housing Choice Voucher Program (HCVP) team, you will be responsible for providing exceptional customer service to participants, landlords, and the general public.The ideal candidate will have excellent verbal and written...