Customer Service Associate

4 days ago


Atlanta, Georgia, United States Agile Consulting Group, Inc. Full time

At Agile Consulting Group, Inc., we're dedicated to delivering exceptional customer experiences through personalized support and innovative solutions.

We're seeking a highly-motivated Customer Service Associate to join our team and contribute to our mission of assisting clients with their tax and accounting needs. As a Customer Service Associate, you'll be responsible for interacting with our operations staff and sales director to maintain and improve service and product knowledge.

You'll utilize scripts to handle difficult customer situations and bring them higher up, if necessary, and ensure customer account information is up-to-date. Your excellent communication skills and ability to convey professionalism via phone and email will be invaluable assets to our team.

We offer a competitive salary of $15 per hour and a comprehensive benefits package, including health insurance for full-time employees, a 401(k) program with employer matching, and paid vacation and holidays.

If you're a results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply today.



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