Senior Technical Advisor, ILR Technology Services

4 weeks ago


Ithaca, New York, United States Cornell University Full time
Role Overview:
As a Senior Technical Advisor, you will deliver outstanding technical assistance to a diverse group of approximately 70 faculty members, 110 academic professionals, and 190 administrative staff. Your expertise will support individuals located in various regions, including remote workers across the nation and international travelers.

Key Responsibilities:
1. Provide high-quality technical support tailored to the needs of faculty and staff.
2. Collaborate with a team to enhance operational efficiency and service delivery.
3. Engage with users to understand their technical challenges and offer effective solutions.

Candidate Profile:
We are looking for a skilled professional with a strong background in Technology, Technical Consulting, and Technical Support. The ideal candidate will demonstrate leadership capabilities and a commitment to operational excellence.

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