Accounts Representative for ILR Technology Services

2 weeks ago


Ithaca, New York, United States Cornell University Full time
Job Summary

We are seeking a highly skilled and detail-oriented Accounts Representative to join our team at the ILR School on the campus of Cornell University. As an Accounts Representative, you will provide administrative, fiscal, and technical support for the ILR Technology Services and Administrative Applications function.

Key Responsibilities
  • Provide exceptional customer service to ILR faculty and staff via phone and in-person
  • Schedule appointments, meetings, and locations using an electronic calendar
  • Act as an information conduit by facilitating communication and collaboration among faculty, staff, and the TS office
  • Serve as a liaison to other University offices by maintaining relationships with internal and external constituents
  • Assist with the collection, preparation, verification, and management of moderately complex data
  • Plan, schedule, and coordinate logistical arrangements for meetings, retreats, trainings, and travel in collaboration with other office staff
  • Responsible for the ordering of all school equipment, including laptops, computers, printers, software, and technical supplies
  • Manage e-Shop/KFS purchases, payment request processing, and travel planning and expense reporting for the office
  • Maintain department administrative databases and coordinate dissemination of information
Requirements
  • Associates Degree and two to four years of relevant experience or equivalent combination of education and experience
  • Strong interpersonal skills, effective communication skills, and pleasant telephone manner
  • An overall positive attitude and a demonstrated professionalism at all times
  • Ability to manage multiple tasks and to prioritize work on projects simultaneously
  • Ability to work successfully under pressure at a variety of tasks within a fast-paced, team-oriented, diverse office setting
Preferred Qualifications
  • Minimum five years of experience in an office setting
  • Prior office experience in a University-based setting
  • Knowledge of Cornell University travel and reimbursement and payment request systems
  • Experience with Cornell University Financial Systems such as KFS, Capital Asset Tracking, eShop, vendor management documentation, IWD, and SOW processing
About Cornell University

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Cornell University is an equal opportunity employer and educator, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability, arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.



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