Housing Support Coordinator

2 weeks ago


Virginia Beach, Virginia, United States Abacus Full time
Job Title: Housing Support Coordinator

Overview:
Abacus Staffing, a premier provider of comprehensive employment solutions, is on the lookout for talented individuals to join our team. We pride ourselves on offering meaningful and long-term career opportunities, competitive compensation, and exceptional customer service to a workforce of over 20,000 nationwide.

Job Responsibilities:
  • Engage with clients to assist in the completion of their documentation.
  • Prepare cases for timely recertification and ensure all necessary paperwork is processed efficiently.
  • Deliver outstanding customer service while maintaining confidentiality.
  • Input data and participant details into the Housing Pro database, ensuring accurate filing in electronic records.
  • Respond promptly to inquiries from clients, advocates, and other housing agency personnel.
  • Conduct briefings and assess rent reasonableness.
  • Manage recertification mailings and owner renewals.
  • Meet specific deadlines consistently while maintaining organized records.
  • Work effectively with diverse populations and address customer concerns with sensitivity.

Qualifications:
  • A Bachelor's degree is highly preferred, particularly in social work, human services, or a related field, or a combination of education and experience.
  • Experience working with individuals facing mental health challenges or those who have experienced homelessness.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Strong interpersonal skills and the ability to collaborate as part of a team.
  • Excellent written and verbal communication abilities.
  • Effective problem-solving skills and resourcefulness.
  • Familiarity with web-based database systems is advantageous.

Requirements:
  • High school diploma or GED with at least two years of relevant experience, or an equivalent combination of education and experience.
  • Valid driver's license.
  • Completion of a DMV check.
  • Defensive Driving Training (to be completed upon hire).

Benefits:
We offer weekly pay and a range of benefits to our employees. Join the Abacus family and become part of a team dedicated to providing exceptional service and support in the housing sector.

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