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Portfolio Manager

2 months ago

Portland, Oregon, United States Hacienda CDC Full time
Job Title: Portfolio Manager

Hacienda CDC is seeking a skilled Portfolio Manager to join our Real Estate Development & Management Team. As a key member of our team, you will be responsible for ensuring the success of our affordable housing portfolio.

Job Summary:

The Portfolio Manager will act as the liaison between Hacienda CDC, our Resident Services team, and property management. This role will involve evaluating maintenance requests, performing property walk-throughs, and ensuring compliance with government agencies and regulatory requirements.

Key Responsibilities:
  • Monitor third-party property management companies to ensure vacant units are ready and filled in a timely manner.
  • Monitor rent collections, resident charges, and all new lease-ups.
  • Act as the liaison between Hacienda CDC and property management to coordinate activities for special projects and oversee quarterly meetings.
  • Evaluate maintenance requests to resolve maintenance issues.
  • Take the lead with owner-elevated resident complaints between property management, resident services, and residents.
  • Perform regularly scheduled property walk-throughs to assess physical conditions and evaluate maintenance needs.
  • Ensure all work is completed to ensure compliance with government agencies and prepare each site for required inspections.
  • Assist in emergencies at each property, ensuring all emergency protocols/procedures are followed and coordinated with on-site staff.
  • Assist in monitoring and maintaining the fiscal, physical, and regulatory compliance of a property portfolio.
  • Work in collaboration with the Asset Manager and property management to prepare and review annual budgets for each property.
  • Help maintain control of portfolio expenses and ensure budget goals are met.
  • Develop strong working relationships with a wide variety of vendors.
Requirements:
  • A minimum of five years' experience in affordable housing and portfolio management.
  • Prior experience working in a property management environment.
  • A bachelor's degree in Business Administration, Finance, Real Estate, or a related field.
  • Familiarity with HUD, LIHTC, and other affordable housing compliance and regulatory requirements.
  • Tech-savvy, with experience working with cloud-based collaboration, analytics, project management, and presentation software.
  • The ability to quickly learn the local approval and entitlement process.
  • Outstanding organizational skills, with the ability to prioritize and meet deadlines consistently.
  • The ability to be flexible and adaptable to change within an entrepreneurial work environment.
  • Skilled at taking the initiative, with an awareness of providing support to team members when needed.
  • The ability to actively listen and display compassion and empathy for those from diverse populations.
  • Strong relationship-building skills, with the ability to maintain positive and professional relationships with team members, directors, residents, vendors, and other stakeholders.
  • A valid driver's license and reliable access to a vehicle.
Preferred Qualifications:
  • A master's degree in Business Administration, Finance, Real Estate, or a related field.
  • Background in equitable development and working in a multicultural context.
  • Knowledge of Oregon landlord-tenant laws.
  • The ability to read, write, and speak Spanish.
Benefits:
  • Medical/Vision (HMO, PPO, HDHP options)
  • Dental (PPO, HMO/ortho)
  • Hacienda covers 90% of employee-only health premiums, 70% of family health premiums, 100% dental
  • 4-Day Workweek - usually Monday - Thursday
  • Paid Time Off (0-2 yrs/3.6 weeks, 3-4 yrs/4.6 weeks, 5-9 yrs/5.6 weeks)
  • 10 paid holidays per year
  • 40I(k) Plan, 2% company match
  • Flexible Spending Account (FSA)
  • Health Spending Account (HSA)
  • Paid Parental Leave – 6 weeks
  • Tuition Reimbursement
  • Professional Development
  • Laptop
  • Monthly cell phone stipend
  • Long-term disability insurance
  • Life insurance
  • Employee Assistance Program

Hacienda CDC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by federal, state, or local laws.