Customer Experience Specialist
2 weeks ago
We are seeking a highly skilled and customer-focused Personal Shopping Expert to join our team at The Fresh Market Inc. As a Personal Shopping Expert, you will be responsible for providing exceptional service to our guests by ensuring their orders are fulfilled accurately and efficiently.
Key Responsibilities- Provide unparalleled guest service, consistently striving to delight and surprise our guests.
- Fulfill guest orders with 100% accuracy and within a timely manner.
- Assist with the collection, loading, and acceptance of payment for guest pick-up and delivery orders.
- Consult with guests as needed to ensure complete satisfaction prior to the guest leaving the store.
- Provide assistance with online grocery guests via phone and in-person.
- Guest service-related experience in a retail, grocery, or hospitality environment.
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends, days, evenings, and holidays.
- Team Member discount of 30%.
- Early Earn Wage Access (up to 50% of earned wages on-demand per pay period).
- 401K contribution and company match.
- Financial Wellness Program.
- Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family.
- Discounts on pet insurance, daycare, event tickets, and many more.
The Fresh Market Inc is a proud, equal-opportunity employer committed to creating a diverse, equitable, and inclusive workplace. We are dedicated to making everyday eating extraordinary for our guests and are looking for talented individuals to join our team.
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Mansfield, Massachusetts, United States The Fresh Market Inc Full time{"title": "Personal Shopping Expert", "description": "About the RoleWe are seeking a highly skilled and customer-focused Personal Shopping Expert to join our team at The Fresh Market Inc. As a Personal Shopping Expert, you will be responsible for providing exceptional service to our guests by ensuring their orders are fulfilled accurately and efficiently.Key...
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Mansfield, Massachusetts, United States The Fresh Market Inc Full time{"title": "Personal Shopping Expert", "description": "About the RoleWe are seeking a highly skilled and customer-focused Personal Shopping Expert to join our team at The Fresh Market Inc. As a Personal Shopping Expert, you will be responsible for providing exceptional service to our guests by ensuring their orders are fulfilled accurately and efficiently.Key...
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