Customer Success Specialist
7 days ago
We are seeking a highly skilled Customer Success Specialist to join our team at Sociabble. As a key member of our customer experience team, you will be responsible for ensuring the success of our clients in the USA region.
Key Responsibilities- Guidance and Advice: Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors.
- Project Management: Oversee the project's launch timeline, ensuring punctual deployment, and supervise the project in "run" mode to guarantee the attainment of the client's goals.
- Upselling and Cross-Selling: Proactively own opportunities for upselling and cross-selling, enhancing the Annual Recurring Revenue (ARR).
As a Customer Success Specialist at Sociabble, you will have the opportunity to grow and thrive in a dynamic, digital, and collaborative environment. You will be part of a cross-functional team aimed at enhancing the internal organization of the Customer Success Team.
We are looking for a highly motivated and experienced professional who is passionate about delivering exceptional customer experiences. If you are a strategic thinker with excellent communication skills and a proven track record of success, we encourage you to apply for this exciting opportunity.
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Customer Success Specialist
2 months ago
Boston, United States Vista Higher Learning Full timeWHO ARE YOU? You are a professional with a talent for training, teaching and guiding people through the learning process when it comes to new technology. WHO ARE WE? We are passionate, lifelong learners, and creative thinkers working daily to develop culturally authentic language learning digital and print content for the K-20 education space. WHAT IS THE...
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Renewal Customer Success Specialist
3 weeks ago
Boston, United States Mendix Full timeMendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the...
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Renewal Customer Success Specialist
2 weeks ago
Boston, United States Mendix Full timeMendix - the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the...
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Head of Customer Success
2 months ago
Boston, United States Pison Technology Full timeWe are seeking a highly experienced and strategic Head of Customer Success to lead our efforts in ensuring customer satisfaction and loyalty. The ideal candidate will be responsible for developing and executing strategies that drive customer success, enhance user experiences, and ensure long-term customer retention. Duties/Responsibilities: Develop and...
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Head of Customer Success
2 weeks ago
Boston, United States Pison Technology Full timeWe are seeking a highly experienced and strategic Head of Customer Success to lead our efforts in ensuring customer satisfaction and loyalty. The ideal candidate will be responsible for developing and executing strategies that drive customer success, enhance user experiences, and ensure long-term customer retention. Duties/Responsibilities: Develop and...
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Head of Customer Success Strategist
6 days ago
Boston, Massachusetts, United States Pison Technology Full timeHead of Customer Success Job DescriptionWe are seeking a highly experienced and strategic leader to drive customer satisfaction and loyalty at Pison Technology.The ideal candidate will be responsible for developing and executing comprehensive customer success strategies that drive customer satisfaction, retention, and growth.Key Responsibilities:Develop and...
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Customer Success Operations Manager
3 weeks ago
Massachusetts, United States TechTarget Full timeCustomer Success Operations ManagerAt TechTarget, we're seeking a highly skilled Customer Success Operations Manager to join our Business Operations team. This role will partner with stakeholders across the business to drive operational excellence in Customer Success.Key Responsibilities:Partner with key stakeholders to identify opportunities to drive...
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Customer Success Director
6 days ago
Boston, Massachusetts, United States Nexthink Full timeJob Title: Director of Customer SuccessNexthink is seeking a seasoned Director of Customer Success to lead our US region Customer Success team. As a key member of the customer success leadership team, you will be responsible for growing and building the US CSM team while being hands-on with high-profile customers.Key Responsibilities:Develop and execute a...
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Customer Success Manager
3 weeks ago
Boston, Massachusetts, United States Seekup Strategies Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seekup Strategies. As a Customer Success Manager, you will be responsible for delivering an elite customer experience by employing a customer-centric approach.Key ResponsibilitiesOwn all aspects of customer relationships, including retention, expansion, and...
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VP of Customer Success
2 weeks ago
Boston, Massachusetts, United States Blink - The Employee App Full timeAbout the RoleWe are seeking a highly experienced and motivated VP of Customer Success to lead our UK and US based CS teams. As a key member of our leadership team, you will be responsible for driving customer satisfaction, retention, and growth while leveraging strategic insights to improve our product value and drive revenue growth.Key...
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Customer Success Manager
6 days ago
Boston, United States IP Fabric Full timeAbout IP Fabric Join a pioneering force in network automation! At IP Fabric, we enable people to uncover the truth about their networks. Built by network professionals and industry experts, our innovative solutions are transforming how enterprises manage their networks. As a post-Series B company, we're expanding rapidly across Europe, the U.S., and...
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Customer Success Manager
2 months ago
Boston, United States IP Fabric Full timeAbout IP Fabric Join a pioneering force in network automation! At IP Fabric, we enable people to uncover the truth about their networks. Built by network professionals and industry experts, our innovative solutions are transforming how enterprises manage their networks. As a post-Series B company, we're expanding rapidly across Europe, the U.S., and...
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VP Customer Success
6 days ago
Boston, United States Blink - The Employee App Full time80%. That's how many workers don't have an office or desk. We interact with them every day: on the bus, in supermarkets, in the hospital. But when it comes to workplace technology, their needs have been largely ignored. Until now. Blink is the world's first workplace tool designed for frontline employees. Our award-winning platform transforms the working...
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VP Customer Success
5 days ago
Boston, United States Blink - The Employee App Full time80%. That’s how many workers don’t have an office or desk. We interact with them every day: on the bus, in supermarkets, in the hospital. But when it comes to workplace technology, their needs have been largely ignored. Until now. Blink is the world’s first workplace tool designed for frontline employees. Our award-winning platform transforms the...
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Customer Success Manager
4 months ago
Boston, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the...
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Customer Success Manager
1 month ago
Boston, United States Akoya Full timeThe Role: As Customer Success Manager for our data access network for consumer permissioned data, you’ll be responsible for growing our ecosystem that enables network participants around the world to use our platform to provide great experiences to their customers. You will work with sales, product, marketing, engineering and design teams on a remote...
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Customer Success Manager
2 months ago
Boston, United States 1upHealth, Inc. Full timeAssigned to 1upHealth strategic customers, including channel partners and enterprise accounts, the Senior Customer Success Manager acts as a relationship manager, strategic advisor, solutions consultant and product expert to help our clients improve the benefits they reap from working with 1upHealth's products and services. The Senior Customer Success...
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Customer Success Manager
3 weeks ago
Boston, New York, United States Akoya Full timeAbout the RoleAkoya is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving customer growth and expansion through strategic partnerships and exceptional customer service.Key ResponsibilitiesOversee and manage a portfolio of customers to ensure successful onboarding and...
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Customer Success Manager
7 days ago
Boston, New York, United States Akoya Full timeAbout AkoyaAkoya is an innovative API-based network that revolutionizes the way financial data is accessed and shared. Our mission is to create a safer and more transparent experience for individuals and organizations alike.The RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will...
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Customer Success Manager
2 months ago
Boston, United States Ataccama Full timeWe are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant for Data...