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Retail Associate

2 months ago

Mansfield, Ohio, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure a positive shopping experience by maintaining a clean and organized store environment, restocking shelves, and processing transactions accurately and efficiently.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Work collaboratively with other team members to achieve sales goals and maintain a high level of customer satisfaction.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonuses.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid time off and holidays.
About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.