Voice and Data Communications Coordinator
3 weeks ago
Qwalifize LLC seeks a skilled Voice and Data Communications Coordinator to support our voice and data network communications. As a key member of our support team, you will provide technical support and assist in implementing communication projects.
About the Position- This is a salaried role with a compensation range of $60,000 - $85,000 per year, based on qualifications.
You will work in a typical office setting, using standard office equipment, with physical requirements including mobility, stamina, strength, vision, and hearing/speech.
Key Responsibilities- Technical support for voice and data network communications
- Process and track voice and data requests
- Implement communication projects, including software, hardware, and voice data infrastructure cabling
- Develop and recommend technical solutions, including call management systems, voice response applications, and CTI technology
- Administer communication systems, including call center applications, system announcements, automated attendants, capacity planning, IP telephony, and system patches
- Research and obtain cost estimates for installations, changes, and communication repairs
- Maintain accurate records of service order requests, programming changes, inventory utilization, key sheets, floor plans, and IP addresses
- Bachelor's degree from an accredited institution in Computer Science, Telecommunications, Electrical Engineering, or other closely related fields
- Minimum of 3 years' experience supporting converged PBX, ACD, VoIP, and Voice Mail networks with multiple locations or an equivalent combination of related education, training, and experience
- Competitive salary range: $65,000 - $90,000 per year
- PTO & Holidays, Medical, Dental, and Vision benefits
Please note that we require a thorough background check and verification of your credentials. You must also adhere to our company's policy of maintaining a smoke-free/tobacco-free environment.
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