Field Service and Installation Technician
2 weeks ago
Windstream Holdings, Inc. stands as a premier provider of sophisticated network communications and technological solutions for a diverse clientele, including individual consumers, small enterprises, large organizations, and carrier partners throughout the United States.
- As Kinetic, Windstream delivers a range of bundled services, featuring high-speed internet, security solutions, voice services, and digital television through an enhanced fiber optic network.
- Windstream Enterprise excels as a managed services provider, offering strategic communication and security products tailored for mid-sized businesses and enterprise clients.
- Windstream Wholesale specializes in high-capacity, high-performance networking solutions and services aimed at telecom carriers, data centers, content providers, and enterprises.
About the Role:
The Kinetic team of Field Service and Installation Technicians plays a crucial role in representing our esteemed telecommunications brand, connecting residential customers, small businesses, and enterprise partners across the nation. Our technicians are passionate about technology and committed to linking customers with valuable products. By offering technical expertise and exceptional customer support, our Field Service and Installation Technicians foster meaningful connections that lead to enduring relationships.
Key Responsibilities:
- No Prior Experience Required - Our comprehensive training program will equip you with the skills to install and maintain residential and business communication services, including telephone, internet, and video solutions.
- Gain proficiency in utilizing tools and testing equipment to service various technologies and network architectures.
- Advise customers on products and services that address their communication needs.
- Engage in both underground and aerial installations, requiring skills in pole climbing and ladder usage.
- Safely operate and maintain a clean and organized company service vehicle.
- Work in diverse environments, both indoors and outdoors.
- Complete necessary safety training and adhere to safety standards and regulations.
- Report directly to the Local Operations Manager.
- Basic technology and mathematical skills.
- Valid driver's license with a clean driving record.
- Ability to distinguish colors for color-coded cabling.
- Capability to handle equipment with a maximum load capacity of 275 lbs.
- Ability to lift up to 50 lbs and work at heights.
- Successful completion of required safety training.
- Flexibility to work assigned schedules, including extended hours, evenings, weekends, and holidays.
- Availability for after-hours callouts.
- High School Diploma or GED equivalent.
This position is safety-sensitive.
Physical Tasks- Standing: 67-100% | Walking: % | Sitting: 0-33%
Driving- Car: 0-33% | Van: 67-100% | CMV: 0-33% | Climbing: 67-100% | Bending: 67-100% | Crouching: 67-100% | Pushing-Pulling: 67-100% | Carrying: 67-100% | Reaching Above Head: 67-100% | Lifting: 67-100%
Repetitive Hand Action: Medium Dexterity: 67-100% | Fine Manipulating: 67-100% | Operate Foot Control: 0-33%
Audio Visual Needs- Hearing: 67-100% | Near Vision: 67-100% | Far Vision: 67-100% | Peripheral Vision: 67-100% | Depth Perception: 0-33% | Color Discrimination: %
Exposures to: Cold: 34-66% | Heat: 34-66% | Dampness: 0-33% | Heights: 0-33% | Vibration: 0-33% | Skin Irritants: 0-33% | Lung Irritants: Dust: 0-33% | Fumes/Gases: 0-33%
Equipment Utilized: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver's License Required: Driver's License SB
Our Benefits:
- Medical, Dental, and Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home, and Pet Insurance
At Windstream, we are dedicated to fostering a workplace culture where innovation and belonging are fundamental to our success. We empower every team member to contribute their unique talents and perspectives, creating an environment where creativity and innovation thrive. Together, we aim to build a more inclusive and connected future, both within our organization and in the communities we serve.
Windstream is an equal opportunity employer. We celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law. The diverse voices of our employees fuel our innovation and inclusive culture.
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