Lead Case Management Supervisor
1 week ago
JOB TITLE: Case Management Supervisor/Senior Case Manager
DIVISION: Services
FLSA STATUS: Non-Exempt
REPORTS TO: Shelter Director
LOCATION: Bronxwood, NY
SALARY: $48,000 - $52,000
SUMMARY:
The Case Management Supervisor/Senior Case Manager is responsible for overseeing the daily operations of the case management team within a men's homeless shelter. This role requires collaboration with various on-site departments to enhance problem-solving strategies and align service delivery methods. Proof of COVID-19 vaccination is mandatory.
KEY RESPONSIBILITIES:
- Conducts intake assessments and formulates comprehensive evaluations for all new clients.
- Implements systems to ensure the quality and efficiency of case management services.
- Guides staff in identifying client needs, providing appropriate referrals, and ensuring follow-up on service plans.
- Maintains accurate documentation of assessments, service plans, and client interactions.
- Reviews all necessary case management documentation and data collection tools.
- Supervises service staff to ensure effective service delivery.
- Delivers clear and professional interventions in accordance with agency policies and evidence-based practices.
- Builds partnerships with community service providers to enhance service delivery.
- Keeps all required documentation and reports organized and submitted punctually.
- Provides crisis intervention and stabilization support as necessary.
- Identifies program needs and proposes recommendations for improvement.
- Performs additional related tasks as assigned.
QUALIFICATIONS:
Applicants must possess an LMSW with a minimum of three years of relevant experience, including supervisory roles. Fluency in Spanish is highly desirable. Candidates should be available to work some evenings and occasional weekends as required. Strong writing skills, along with experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, are preferred. Proficiency in MS Word, Excel, and database management is essential. A valid NYS driver's license and access to a vehicle are required.
AGENCY PROFILE:
Westhab is a leading community development organization dedicated to providing housing and supportive services to over 10,000 vulnerable individuals annually. Our team is composed of dedicated professionals committed to our mission of Building Communities. Changing Lives. We maintain high expectations for our staff, believing that the communities we serve deserve our utmost effort every day. We are results-oriented, focusing on empowerment and impactful service delivery.
WORKPLACE SAFETY:
Westhab adheres to all applicable Occupational Safety and Health Administration (OSHA) standards, ensuring a safe and healthy work environment for all employees.
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