Operations Manager, South Bay
2 weeks ago
Position Overview:
As an Operations Manager for the South Bay region, you will play a pivotal role in the leadership and management of our fitness club operations.
Role Summary:
This position is designed for a high-potential individual with aspirations to advance into a General Manager or Multi-Manager role.
About Us:
Equinox Group is a rapidly expanding collective of premier lifestyle brands, including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media. Our mission is to redefine the concept of maximizing life through innovative and engaging experiences. We are present in major cities across the United States and internationally in London, Toronto, and Vancouver.
Our Philosophy:
We are dedicated to promoting high-performance living and invest in our own health and fitness. We believe in unlocking the untapped potential within individuals through a transformative approach. Our culture is built on ambition, attention to detail, and a commitment to delivering exceptional results for our members. We foster a community-oriented environment where teamwork and humility are valued at every level.
Key Responsibilities:
- Motivate and lead a diverse team.
- Recruit, train, and supervise Front Desk, Maintenance, and Kids Club departments to uphold Equinox standards.
- Conduct monthly and annual performance evaluations for staff.
- Manage inventory and adhere to budgetary guidelines.
- Deliver outstanding customer service to club members.
- Collaborate with the General Manager to support ancillary departments and sales initiatives.
- Monitor departmental goals and projections on a monthly basis.
- Ensure club cleanliness in accordance with company standards.
- Implement Risk Management and Loss Prevention protocols to maintain safety and security.
- Assist with additional projects as directed by the General Manager.
- Flexibility to work varied schedules and adapt to location changes as needed.
Qualifications:
- 1-3 years of management experience in an operational setting.
- Strong communication skills, both verbal and written.
- Experience in high-touch customer service is preferred.
- Proficient in time management and follow-up.
- Financial management experience is advantageous.
- A Bachelor's Degree is preferred.
Physical Requirements:
Ability to lift up to 25 pounds and remain mobile throughout the facility.
Additional Information:
As a member of the Equinox team, you will enjoy a competitive salary, comprehensive benefits, and industry-leading commission opportunities. Employees receive complimentary club memberships and exclusive perks on our services, including Personal Training, Pilates, Spa, and Shop.
This job description outlines the general responsibilities and requirements for the position. It is not exhaustive, and additional duties may be assigned as necessary to ensure effective operations.
Pay Transparency: $70,000 - $75,000 Annually
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit our website.
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