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Executive Director of Sales and Operations

2 months ago

Irvine, California, United States National Corporate Housing Full time
Job Title: General Manager

National Corporate Housing is seeking an experienced General Manager to oversee the day-to-day sales and operations in our office. This individual will be responsible for driving financial success, building a strong market presence, and fostering customer loyalty.

Responsibilities:
  • Achieve year-round profitability of the market
  • Hire, manage, and develop high-potential associates
  • Lead, manage, and hold sales and operations team members accountable
  • Drive the success of the business development team, including outside sales people
  • Attend sales calls and make presentations
  • Achieve guest satisfaction survey score goals
  • Review client and guest relations issues and resolve when necessary
  • Perform periodic inspections to ensure inventory is up to standards
  • Gain market visibility and market share for National Corporate Housing
  • Participate in industry and local market networking opportunities
  • Build local property partnerships and negotiate fees, terms, and rental rates
  • Develop and implement short- and long-term strategic plans aligning with organizational goals
  • Ensure the market is consistent with National Corporate Housing standards and policies
  • Manage budgets and P&L, including full participation in the budget preparation process
  • Review and/or acquire new housing inventory as needed
  • Perform periodic inspections of housing to ensure inventory is up to standards
  • Maintain appropriate marketing materials for the market through collaboration with the marketing team
  • Other duties as assigned
Requirements:
  • Must be a fast-paced, independent, motivated self-starter with a drive to succeed
  • Proven history of success managing both sales and operations-focused team members
  • Strong communication and presentation skills
  • Bachelor's Degree is ideal
  • Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus
  • Excellent customer service skills
  • MS Office, Word, Outlook, Excel
  • Some travel may be required
Benefits:
  • Competitive Compensation plus performance-based bonus
  • Hybrid schedule available following successful onboarding and training
  • Medical, dental, and vision insurance options
  • 401k plan with discretionary match
  • Company-paid life insurance, short-term disability, and long-term disability
  • Supplemental life insurance, critical illness, accident, and identity theft protection
  • One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
  • Inclusive Awards and Recognition Program
  • Vacation, sick, and floating holidays
  • Paid time off
  • Paid volunteer time
  • Wellness program
  • Complimentary use of corporate apartments for vacation or travel (when available)
  • National Corporate Housing is a drug & alcohol-free workplace. Please note that we conduct a background check and 5-panel drug screen at the time of offer.

Fair Labor Standards Act (FLSA): Exempt

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.