Customer Service Representative

6 days ago


Overland Park, Kansas, United States Ascend Hospice & Palliative Care KS Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Ascend Hospice & Palliative Care KS. As a key member of our staff, you will be responsible for providing exceptional customer service and administrative support to our patients, families, and healthcare professionals.

Key Responsibilities
  • Answering Phones and Messages: Respond to incoming calls in a courteous and professional manner, taking accurate messages and forwarding them to the appropriate staff members.
  • Administrative Tasks: Perform a variety of administrative tasks, including data entry, filing, and maintaining accurate records.
  • Communication: Provide clear and concise information to patients, families, and healthcare professionals, both verbally and in writing.
  • Supply Management: Order and maintain inventory of basic office supplies, ensuring that our team has the necessary resources to perform their duties.
  • File Management: Maintain accurate and up-to-date files and records, both physical and electronic.
  • Team Support: Provide administrative support to our healthcare professionals, including preparing patient charts, scheduling appointments, and coordinating travel arrangements.
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: 2-4 years of clerical or administrative experience in a healthcare setting
  • Skills: Strong communication and interpersonal skills, with the ability to work independently and as part of a team
About Us

Ascend Hospice & Palliative Care KS is a leading provider of hospice and palliative care services in the Kansas City area. Our mission is to provide compassionate and high-quality care to our patients and their families, while also supporting our staff in their professional development and well-being.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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