Branch Manager

4 weeks ago


Boston, Massachusetts, United States Johnstone Supply - The Balsan Group Full time

Johnstone Supply - The Balsan Group is seeking a Branch Manager to lead our team. The ideal candidate will provide leadership and support across multiple branch locations.

The Branch Manager will be responsible for:

  • Team Management: Establish, communicate, and model performance expectations for all team members.
  • Customer Sales and Service: Ensure customers receive prompt, professional service while working directly with customers.
  • Business Management and Financial Success: Establish sales and profitability goals for the store and oversee customer returns, warranty processes, and balancing customer requests with company guidelines.

The successful candidate will have:

  • A high school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • People management skills.
  • Attention to detail and ability to multitask in a fast-paced environment.

Johnstone Supply - The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing. We offer innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training.

Our core values are Hungry, Humble, and Smart.


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