Customer Service Representative
3 weeks ago
At Giri Hotels, we're seeking a skilled Customer Service Representative to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.
Key Responsibilities:
- Manage online, phone, and in-person room reservations
- Welcome guests, check them in/out, and distribute room keys
- Take payment and resolve any payment discrepancies
- Respond to guests' issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure guest rooms meet hotel standards
- Keep workstations and equipment clean and organized
Why Work with Us?
- Competitive hourly rate of $18.00
- On-demand pay with DailyPay
- Employee Discounts at our hotels
- Refer a Friend program with extra pay
- Earned Paid Time Off
- Short Term/Long Term Disability
- Employer-Contribution Medical/Dental/Vision Insurance
- Life Insurance
- Optional 401k with Employee Match
- Opportunities to Grow with a fast-growing hotel company
Requirements:
- Detail-oriented and able to work independently
- Excellent communication skills
- Ability to work in a team environment
Apply Today
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