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Customer Service Specialist

2 months ago

Birmingham, Alabama, United States Palmetto Moon Full time

About the Role:

Palmetto Moon is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a positive store environment.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Sales: Meet or exceed sales targets, maintain knowledge of all brands and products, and effectively communicate product features and benefits to customers.
  • Teamwork: Work collaboratively with colleagues to achieve individual and store objectives, maintain a positive and respectful team environment.
  • Store Maintenance: Maintain a clean and organized store environment, replenish sales floor as needed, and ensure a seamless shopping experience for customers.
  • Point of Sale: Accurately process transactions, handle customer payments, and maintain a high level of accuracy with Point of Sale procedures.
  • Communication: Effectively communicate with associates, management, and customers, provide feedback and suggestions for improvement.

Requirements:

  • Must be at least 16 years old to apply.
  • Enjoy meeting and interacting with customers.
  • Dependable and flexible with scheduled shifts.
  • Willingness to learn and take direction.
  • Detail-oriented.
  • Physical Requirements: ability to bend, twist, stoop, and stand on your feet for long periods of time and lift materials up to 50 lbs with or without reasonable accommodations.