Front Desk Coordinator

1 week ago


Brooklyn, New York, United States Volunteers of America-Greater New York Full time
Front Desk Monitor Job Description

We are seeking a highly organized and detail-oriented Front Desk Monitor to join our team at Volunteers of America-Greater New York. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for residents and visitors.

Key Responsibilities:
  • Answer telephone calls and take messages for staff
  • Receive and assist visitors, including signing them in and out as required
  • Route mail and deliveries as needed
  • Handle crisis intervention situations with professionalism and poise
  • Follow established procedures in emergency situations
  • Conduct regular rounds of the residence as assigned
Requirements:
  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Certifications in security, CPR/First Aid, and Fire Safety required
What We Offer:
  • Competitive hourly rate
  • Exceptional benefits package, including medical, dental, vision, and prescription coverage
  • Life insurance and retirement plan
  • Educational Reimbursement Program
  • Paid Time Off and Paid Birthday Holiday

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today to join our team and make a difference in the lives of those we serve.



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