Customer Experience Representative

3 days ago


Columbus, Ohio, United States Destinee Travel Full time
About the Role

We are seeking a highly skilled Customer Experience Representative to join our team at Destinee Travel. As a key member of our remote customer support team, you will play a crucial role in delivering exceptional service to our clients.

Our ideal candidate is someone who is passionate about providing world-class customer experiences and has excellent communication skills. If you are a problem-solver with a positive attitude and a flair for helping others, we want to hear from you

Key Responsibilities
  • Fielding customer inquiries via phone, email, chat, or social media
  • Calmly resolving and de-escalating any issues that may arise
  • Escalating interactions when necessary and appropriate
  • Responding to requests for assistance and processing payments as required
  • Tracking call-related information for reporting purposes
  • Providing feedback on call issues
  • Upselling opportunities when applicable
Requirements
  • High school diploma or equivalent
  • Minimum 6 months of customer service experience (not required)
  • Proficiency in PC operation and navigation
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment and stay composed under pressure
  • Strong listening skills
Working Remotely
  • High-speed internet connection required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone for calling and texting
Benefits
  • Flexible working schedule
  • Minimal supervision
  • Work from home
  • Competitive salary range: $40,000 - $60,000 per year
  • Opportunities for professional growth and development


  • Columbus, Ohio, United States Smashburger Full time

    Smashburger Job DescriptionWe are seeking a Customer Experience Representative to join our team at Smashburger. This role is an excellent opportunity for those who enjoy providing exceptional customer service and working in a fast-paced environment.About the RoleThis Customer Experience Representative will be responsible for ensuring that every guest...


  • Columbus, Ohio, United States Mattel Full time

    About American GirlAt Mattel, we believe that creativity is our superpower. As a subsidiary of Mattel, American Girl empowers the next generation to explore the wonder of childhood and reach their full potential.Our TeamWe are looking for dynamic individuals who possess exceptional interpersonal skills to join our retail team as Customer Experience...


  • Columbus, Ohio, United States American Signature Furniture Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at American Signature Furniture. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences through phone, email, and chat interactions.


  • Columbus, Ohio, United States Brand Executives Inc Full time

    About the RoleWe are looking for a highly motivated and results-driven Customer Service Representative to work with us in Columbus, OH. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing timely responses to requests made via phone calls, email, and customer service windows.


  • Columbus, Ohio, United States Brand Executives Inc Full time

    About UsAt Brand Executives Inc, we are committed to delivering exceptional customer service. Our team of dedicated professionals works tirelessly to ensure that our valued clients receive the highest level of support.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our dynamic team. As a key member of...


  • Columbus, Ohio, United States Knitwell Group Full time

    About the RoleThe Knitwell Group is committed to hiring and developing talented individuals who share our passion for delivering exceptional client experiences. As a Customer Experience Representative, you will play a critical role in building strong relationships with clients, driving revenue growth, and upholding our brand values.Key ResponsibilitiesClient...


  • Columbus, Ohio, United States National Registry of EMTs Full time

    Customer Experience Representative - Spanish Speaker Job SummaryWe are seeking a dedicated and detail-oriented individual to fill the role of Customer Experience Representative - Spanish Speaker at the National Registry of EMTs. As a key member of our customer support team, you will provide exceptional service to our Spanish-speaking stakeholders, ensuring...


  • Columbus, Ohio, United States 7-Eleven Full time

    At 7-Eleven, we're committed to providing our customers with exceptional service and a great shopping experience.We're currently seeking Customer Service Representatives who are passionate about delivering outstanding customer service and have retail experience.About the Role:This is an entry-level position that involves working in a fast-paced retail...


  • Columbus, Ohio, United States Improveit Home Remodeling Full time

    Improveit Home Remodeling: A Career of Growth and ExcellenceWe are a leading replacement contracting company headquartered in Columbus, Ohio, dedicated to enhancing the lives of homeowners through high-quality products and exceptional customer service.As a Customer Experience Representative - Home Remodeling, you will play a pivotal role in connecting with...


  • Columbus, Ohio, United States Central Ohio Transit Authority Full time

    Central Ohio Transit Authority (COTA) is seeking a skilled Customer Experience Champion to join our team. This exciting opportunity offers the chance to make a meaningful impact in the lives of our customers by providing exceptional service and support.We are committed to providing solutions that connect people to prosperity through innovation, dedication,...


  • Columbus, Ohio, United States Taylor Springs Health Campus Full time

    About the OpportunityTaylor Springs Health Campus is a Fortune Best Places to Work in Aging Services and a certified Great Place to Work. We are committed to helping you reach your full potential and to diversity and inclusion in the workplace.Job SummaryWe are seeking a Sales Associate to promote our Senior Living Communities and develop their sales career....


  • Columbus, Ohio, United States Sheetz Full time

    About UsAt Sheetz, we're all about providing an exceptional customer experience. Our stores are fast-paced, fun environments where you'll have the opportunity to grow your skills and advance your career.We're proud to offer competitive salaries and a range of benefits, including paid time off, 100% paid maternity and paternity leave, food and drink...


  • Columbus, Ohio, United States Circle K Full time

    **Job Overview**: At Circle K, we are committed to delivering high-quality products and services to our customers. As a Customer Service Representative, you will be responsible for creating a welcoming and enjoyable shopping environment for our customers. Your duties will include:We estimate the annual salary for this role to be around $45,000 - $55,000...


  • Columbus, Ohio, United States First Merchants Bank Full time

    Job Role">As a Customer Relationship Representative, you will play a critical role in building strong relationships with customers, driving sales growth, and delivering exceptional customer service in our banking centers.">Key Duties">">Manage customer relationships, identifying their financial needs and offering tailored solutions.">Develop and implement...


  • Columbus, Ohio, United States Adam Deel - State Farm Agent Full time

    Your Dream Job AwaitsWe are searching for a talented Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and fostering long-term relationships with clients.This is a fantastic opportunity to kick-start or further your insurance career with a reputable company...


  • Columbus, Ohio, United States Rumble Boxing Midcity Yards Full time

    About the RoleWe are seeking a highly motivated and results-driven Front Desk Sales Representative to join our team at Rumble Boxing Midcity Yards. As a key member of our front desk, you will play a vital role in delivering exceptional customer service and driving membership sales.


  • Columbus, Ohio, United States Squishable Full time

    Immerse Yourself in Customer DelightSquishable is a vibrant community of designers, artists, and enthusiasts who craft the most adorable plush products. As a part-time Seasonal Retail Sales Lead, you'll be instrumental in spreading holiday cheer in our stores.This role is critical during our busiest time, and you'll play a key part in delivering exceptional...


  • Columbus, Ohio, United States Wal-Mart Stores , Inc. Full time

    Job Description: Customer Service RepresentativeWe are looking for a dedicated customer service representative to join our team in COLUMBUS, OH. As a customer service representative, you will be responsible for creating a positive experience for our customers. This includes answering customer questions, helping with their needs, and providing exceptional...


  • Columbus, Ohio, United States Hireverse Full time

    Job OverviewHireverse is seeking a skilled AT&T Customer Service Representative to join our team. This role involves collaborating with clients to provide exceptional customer experiences and drive sales growth.


  • Columbus, Ohio, United States Squishable Full time

    About the PositionWe are seeking an experienced and customer-focused Holiday Sales Lead to join our Squishable team in NYC or Washington DC. As a key member of our holiday sales team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and shaping the voice and character of our store...